Privacy Policy

Privacy Policy

Introduction

Welcome to https://slab-repair.storysurge.net (hereafter referred to as ‘Slab Repair’, ‘the Company’, or ‘we’). We are dedicated to maintaining a transparent and secure environment for our users, ensuring their privacy is respected at all times. This Privacy Policy outlines the comprehensive approach we take to protect your personal data, adhering to stringent regulations from various jurisdictions worldwide, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the European Union’s General Data Protection Regulation (GDPR), Brazil’s General Data Protection Law (LGPD), California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Privacy Act (CPA), Utah’s Privacy Act (UCPA), Connecticut’s ConnectiCut Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and more.

Scope

This policy covers all aspects of our online presence, encompassing our official website, mobile applications, online services, and products offered through these platforms. It is important to emphasize that this privacy statement does not extend to external third-party platforms, applications, or services linked from our site. Each of these entities has its own privacy policies, and we encourage users to review them independently.

Processing Activities

Our Privacy Policy guides your interactions when:

  • You utilize our applications and services as an authorized user.
  • You visit any of our websites linked to this Privacy Statement.
  • We communicate with you via email, newsletters, phone calls, or text messages (SMS).

Personal Data Collection

Slab Repair collects multiple categories of Personal Data, including:

  • Account Information: Details related to your user account, such as usernames, passwords, and profile settings.
  • Payment Information: Data required for processing transactions, including credit/debit card numbers, expiration dates, and billing addresses.
  • Financial Information: Records of financial transactions, bank details, and payment history.
  • Purchase Information: Details about products or services you’ve purchased, including quantities, order dates, and prices.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, mobile network information, and location data from mobile devices accessing our services.
  • Location Data: Geographic coordinates and other information derived from your device’s location services.
  • Feedback: Comments, reviews, and responses provided by users regarding our products or services.
  • Social Media Information: Data collected from social media platforms when users interact with us through these channels.
  • Product Information: Specifications, usage data, and preferences related to the products you use or purchase from us.

We obtain this data through direct user input, interactions with our platform, and automated technologies used for analytics and personalization. Additionally, we may receive Personal Data from third parties who assist us in providing services, always adhering to their respective privacy policies.

Cookies

Slab Repair employs cookies to enhance user experience and gather analytics. Cookies are small text files stored on your browser that serve various purposes:

  • Strictly Necessary: These ensure basic functions of our website, such as enabling secure connections and remembering user preferences.
  • Preference: Cookies store settings and preferences to personalize your experience.
  • Analytics: They help us understand how users interact with our site, providing insights for improvement.

Users can exercise control over non-essential cookies through our built-in Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

The retention period for Personal Data is determined by legal requirements and the original purpose of data collection. Once these purposes are fulfilled, we securely delete or anonymize the data in accordance with applicable privacy laws.

Security Measures

We prioritize the protection of your Personal Data through robust security measures:

  • Encrypted Communication: All data transmitted between users and our servers is encrypted to prevent unauthorized access.
  • Secure Third-Party Processing: We engage secure third-party service providers who assist in data processing, ensuring they adhere to strict privacy standards.

Children’s Privacy

Slab Repair does not intentionally collect or seek to obtain Personal Data from children under the age of 18. Our services are designed for a mature audience, and we encourage parents and guardians to monitor their child’s online activities.

Your Rights

Depending on your jurisdiction, you have specific rights regarding your Personal Data:

  • Access: The right to request access to the data we hold about you.
  • Rectification: Correcting inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Deleting or anonymizing your data under certain circumstances.
  • Restriction: Limiting the use of your data in specific situations.
  • Portability: Receiving a copy of your data in a structured, commonly used format.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: Ensuring no adverse decisions are made solely based on automated processing.

To exercise these rights or submit privacy-related queries, please contact our Data Protection Officer using the details provided in our Contact section.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your Personal Data, please reach out to us at:
[Insert Contact Email Address]

We are dedicated to maintaining transparency and ensuring your privacy throughout your interaction with Slab Repair.